Fractional IT Managment / FAQ
What is Fractional IT?
Fractional IT Management provides businesses with expert IT leadership and support—without the cost of hiring a full-time IT manager. Instead of managing technology issues on your own, you get expert oversight, strategic planning, and hands-on support tailored to your business. We take care of system monitoring, cybersecurity, cloud management, and long-term IT strategy, ensuring your tech runs smoothly while you focus on what matters most—growing your business.
What services are included?
Our Fractional IT Management covers everything a business needs to keep its technology secure, efficient, and up to date. This includes system monitoring and maintenance, ensuring your computers, networks, and software run smoothly with minimal downtime. We also handle cybersecurity, protecting your business from threats with proactive security measures and regular updates. Additionally, we provide cloud management, helping you integrate and optimize cloud solutions for better collaboration and scalability. Beyond day-to-day support, we offer IT strategy and consulting, helping you make smart technology decisions that align with your business goals.
Why would I need Fractional IT?
With Fractional IT Management, you get proactive, cost-effective IT support designed to keep your business running efficiently. Instead of waiting for problems to arise, we anticipate and prevent issues—reducing downtime, strengthening security, and optimizing your systems. Whether you’re a small business that needs occasional IT guidance or a growing company looking for consistent tech oversight, we provide the expertise to scale your operations, improve productivity, and protect your digital assets—all without the cost of an in-house team.
Is Fractional IT only for large business?
Not at all! Fractional IT Management is a great fit for small and mid-sized businesses that need expert IT support without the expense of a full-time IT team. Whether you're a startup looking for guidance on your tech setup or an established business that needs ongoing system management and security, our services scale to your needs. You get access to enterprise-level IT expertise at a fraction of the cost, ensuring your business stays efficient, secure, and ready for growth—no matter its size.
IT Admin
What does IT administration include?
IT administration keeps your business running smoothly by managing user accounts, system settings, software updates, and troubleshooting. We ensure your technology is secure, up to date, and optimized for performance, so you don’t have to worry about technical issues slowing you down. Whether it’s setting up new employees, resolving IT problems, or maintaining system stability, we handle it all.
Can you support my existing IT setup?
Yes! We work with your current IT infrastructure to ensure it operates efficiently and securely. Whether you use cloud-based solutions or on-site systems, we provide maintenance, updates, and optimizations to keep everything running smoothly. Our goal is to enhance your existing setup, not replace it, so you get reliable IT support without unnecessary changes.
Cloud Integration
How can cloud integration benefit my business?
Cloud integration helps your business stay organized, accessible, and secure by moving your important files and documents to Google Drive or Microsoft SharePoint. Instead of storing everything on local computers or physical servers, the cloud allows your team to access, share, and collaborate on files from anywhere. It also eliminates the risk of losing important data due to hardware failure or accidental deletion. With built-in permissions and security controls, you can ensure the right people have access to the right information—keeping your business running smoothly whether you're in the office or working remotely.
What cloud services do you help set up and manage?
We specialize in setting up and managing Google Drive (via Google Workspace) and Microsoft SharePoint (via Microsoft 365) to give your business a centralized, secure, and accessible file management system. Whether you need a simple cloud storage solution or a more structured system with shared folders, permissions, and collaboration tools, we’ll customize it to fit your workflow. We handle the initial setup, migration of your existing files, and ongoing management to ensure everything runs smoothly.
Remote Backups
Why are remote backups important for my business?
Remote backups are crucial for protecting your business data from unexpected events, such as hardware failure, cyberattacks, or natural disasters. By storing your files off-site in a secure cloud environment, you ensure that even if your physical systems are compromised, your data remains safe and easily recoverable. Remote backups also provide peace of mind, knowing that your critical business information is being backed up regularly without you having to manage it manually. With automated backups and secure encryption, your data is always protected, allowing you to focus on your business with confidence.
How does your remote backup service work?
Our remote backup service is designed to be simple, secure, and reliable. We set up automated backups that run on a daily, weekly, or customized schedule, ensuring that all your critical data is regularly saved to the cloud. Once the system is in place, you won’t need to worry about manual backups—they happen seamlessly in the background. If you ever need to restore data, it's easy to do with a quick request, and we’ll ensure that your files are restored promptly to minimize downtime. With secure encryption during both storage and transfer, your data is protected from unauthorized access, giving you peace of mind knowing that your business is covered.
Remote Monitoring & Managment
How does RMM help prevent IT issues?
Our NinjaOne RMM system continuously monitors your devices, detecting potential issues before they cause downtime. With automated maintenance, real-time alerts, and remote troubleshooting, we keep your systems running smoothly. By proactively addressing problems, we help prevent costly disruptions and ensure your business stays productive.
What is RMM (Remote Monitoring and Management)?
Remote Monitoring & Management (RMM) is a proactive IT solution that keeps your systems secure and efficient. Using NinjaOne RMM, we monitor devices, apply updates, detect security threats, and fix issues remotely. It’s like having an IT team working behind the scenes 24/7 to keep your business running without interruptions.
Cybersecurity
What cybersecurity protections do you provide?
We offer a comprehensive cybersecurity solution using Bitdefender GravityZone, which provides real-time threat detection, antivirus protection, network security, and data encryption. This ensures that your systems, devices, and data are protected against a wide range of cyber threats, including malware, ransomware, and phishing attacks. With continuous monitoring and automated defenses, we help keep your business secure and compliant.
How can I protect my business from cyber threats?
The best way to protect your business is by implementing strong cybersecurity measures, such as firewall protection, multi-factor authentication, and employee security training. With our Bitdefender GravityZone solution, we ensure your systems are regularly monitored for potential threats, keeping you ahead of any risks. Additionally, we provide proactive solutions to detect, respond to, and mitigate attacks before they can cause damage.
